Comments for StorageSecrets.org http://storagesecrets.org Disk, RAID, Tape and Storage-Related Tips for maximizing performance, utility, and efficiency of your data Thu, 11 Mar 2010 18:12:48 +0000 http://wordpress.org/?v=2.7 hourly 1 Comment on Seagate boot-of-death class-action lawsuit? by Jeff Clarke http://storagesecrets.org/2009/01/seagate-boot-death-class-action-lawsuit/comment-page-1/#comment-105 Jeff Clarke Mon, 01 Mar 2010 23:03:28 +0000 http://storagesecrets.org/?p=213#comment-105 Bought a 7200.11 from Best Buy Dec. 28th. It now has clicking disease and works on and off. Fails SMART test and SDT. I think a drive should work longer than two months. Bought a 7200.11 from Best Buy Dec. 28th. It now has clicking disease and works on and off. Fails SMART test and SDT. I think a drive should work longer than two months.

]]> Comment on How to disable UAC prompt for specific application by Guest http://storagesecrets.org/2009/01/disable-uac-prompt-specific-application/comment-page-1/#comment-104 Guest Sat, 20 Feb 2010 18:11:56 +0000 http://storagesecrets.org/?p=158#comment-104 thank you very much you must edit sbdinst to sdbinst :) thank you very much
you must edit sbdinst to sdbinst :)

]]> Comment on Seagate boot-of-death class-action lawsuit? by John Ronald Leis http://storagesecrets.org/2009/01/seagate-boot-death-class-action-lawsuit/comment-page-1/#comment-103 John Ronald Leis Tue, 16 Feb 2010 22:06:32 +0000 http://storagesecrets.org/?p=213#comment-103 I had a seagate 7200.11 that was used as an internal drive.It stopped working!the drive contained over 70,000 photographs plus other irreplaceable files. After numerous attempts I eventually got through to some arrogant character at seagate who game me a ho hum response saying seagate will not offer a data recovery service but will replace or refurbish my drive. I located a data recovery service here in Sydney Australia who had retrieved all the data at a cost of $660.00.He showed me his work area and there were piles of the same model drives waiting for data recovery of which he explained many are right offs. I had a seagate 7200.11 that was used as an internal drive.It stopped working!the drive contained over 70,000 photographs plus other irreplaceable files.
After numerous attempts I eventually got through to some arrogant character at seagate who game me a ho hum response saying seagate will not offer a data recovery service but will replace or refurbish my drive.
I located a data recovery service here in Sydney Australia who had retrieved all the data at a cost of $660.00.He showed me his work area and there were piles of the same model drives waiting for data recovery of which he explained many are right offs.

]]> Comment on How to contact Seagate 24×7 critical data recovery services by Felicia Sams http://storagesecrets.org/2009/01/contact-seagate-24x7-critical-data-recovery-services/comment-page-1/#comment-102 Felicia Sams Sat, 23 Jan 2010 06:13:53 +0000 http://storagesecrets.org/?p=297#comment-102 We are interested to increase traffic to your website, please get back to us in order to discuss the possibility in further detail. We are interested to increase traffic to your website, please get back to us in order to discuss the possibility in further detail.

]]> Comment on How to contact Seagate 24×7 critical data recovery services by Ron Cheny http://storagesecrets.org/2009/01/contact-seagate-24x7-critical-data-recovery-services/comment-page-1/#comment-101 Ron Cheny Fri, 22 Jan 2010 16:37:32 +0000 http://storagesecrets.org/?p=297#comment-101 We would like to get your website on first page of Google. All of our processes use the most ethical "white hat" Search Engine Optimization techniques that will not get your website banned or penalized. Please reply and I would be happy to send you a proposal. We would like to get your website on first page of Google.

All of our processes use the most ethical “white hat” Search Engine Optimization techniques that will not get your website banned or penalized.
Please reply and I would be happy to send you a proposal.

]]> Comment on Seagate boot-of-death analysis - nothing but overhyped FUD by Brian http://storagesecrets.org/2009/01/seagate-boot-death-analysis-overhyped-fud/comment-page-1/#comment-100 Brian Mon, 18 Jan 2010 07:34:49 +0000 http://storagesecrets.org/?p=284#comment-100 I unfortunately have to agree with a number of posts that Seagate's quality level with the Barracuda series of drives (SATA) is less than optimal. I have experience with both OEM channel drives and consumber channel drives. Both have exhibited high failure rates. In the OEM channel, both Gateway (MPC) systems and Dell systems that shipped with 7200 RPM 250 GB and 7200 RPM 500 GB drives have had issues. With some of the drives, fortunately in a SATA RAID1 configuration, one of the drives would report as "missing" by the RAID software on system power up. I say fortunately, because when the drive finally fails, the user's system can still be recovered from the still functioning drive. I don't have the hard numbers in front of me right now, but I have replaced over a dozen of these hard disk drives over a couple hundred systems. That is a much higher rate than one in 65,000. I have a Dell system on my desk that came with a RAID 1 configuration with two Seagate 500 GB drives, one of them just failed on a system reboot. It is a hard failure, and I will replace it under warranty. I went to the Seagate site and checked it for a firmware update, and it does not have one. I have had a number of other Seagate 250 GB Barracuda drives begin to exhibit very high seek errors and ECC correctable errors. These error counts are in the neighborhood of 1 to 4 MILLION errors per drive when tested with Gibson Research's SpinRite 6 software, running in Mode 2. I unpacked a 250 GB drive that was in it's factory shipping container, and tested it with SpinRite, and it too had 1.4 MILLION errors. This is a brand new drive that had never been power cycled. I test Western Digital hard disk drives with this same software, in the same systems, and get ZERO errors. I take suspect Seagate drives to different systems, just to be sure that the environment (controller, motherboard, power supply, etc.) is not contributing to the issue, and the results are the same. Very high error rates that are not dependent on the system it is being tested in. A symptom that seems to accompany the failing drives if they have been in service is a complaint from the user that the system is slow. Testing the drive seems to bear the bad news that the drive is on it's way out, and high seek errors will manifest itself as a slow system. I have imaged several of these drives over to Western Digital hard disks, and the systems are faster to boot, which is expected because the Western Digital drives do not exhibit the seek errors and ECC correctable errors. At home, I tested the fourth drive from Seagate belonging to the Barracuda 7200 series, today, and it was horrible. This is all a string of replacements from Seagate for a drive purchased roughly 18 months to 2 years ago. Two of the replacements in this string were "refurbished" from Seagate. Seagate, to their credit, has been really good about issuing an RMA for the drives. They were very slow to ship this last one, and after a call to them, they indicated that they were out of stock of the affected drive. Now, concerning Maxtor 160 GB DiamondMax 9 series drives... don't get me started. I unfortunately have to agree with a number of posts that Seagate’s quality level with the Barracuda series of drives (SATA) is less than optimal. I have experience with both OEM channel drives and consumber channel drives. Both have exhibited high failure rates. In the OEM channel, both Gateway (MPC) systems and Dell systems that shipped with 7200 RPM 250 GB and 7200 RPM 500 GB drives have had issues. With some of the drives, fortunately in a SATA RAID1 configuration, one of the drives would report as “missing” by the RAID software on system power up. I say fortunately, because when the drive finally fails, the user’s system can still be recovered from the still functioning drive. I don’t have the hard numbers in front of me right now, but I have replaced over a dozen of these hard disk drives over a couple hundred systems. That is a much higher rate than one in 65,000. I have a Dell system on my desk that came with a RAID 1 configuration with two Seagate 500 GB drives, one of them just failed on a system reboot. It is a hard failure, and I will replace it under warranty. I went to the Seagate site and checked it for a firmware update, and it does not have one. I have had a number of other Seagate 250 GB Barracuda drives begin to exhibit very high seek errors and ECC correctable errors. These error counts are in the neighborhood of 1 to 4 MILLION errors per drive when tested with Gibson Research’s SpinRite 6 software, running in Mode 2. I unpacked a 250 GB drive that was in it’s factory shipping container, and tested it with SpinRite, and it too had 1.4 MILLION errors. This is a brand new drive that had never been power cycled. I test Western Digital hard disk drives with this same software, in the same systems, and get ZERO errors. I take suspect Seagate drives to different systems, just to be sure that the environment (controller, motherboard, power supply, etc.) is not contributing to the issue, and the results are the same. Very high error rates that are not dependent on the system it is being tested in. A symptom that seems to accompany the failing drives if they have been in service is a complaint from the user that the system is slow. Testing the drive seems to bear the bad news that the drive is on it’s way out, and high seek errors will manifest itself as a slow system. I have imaged several of these drives over to Western Digital hard disks, and the systems are faster to boot, which is expected because the Western Digital drives do not exhibit the seek errors and ECC correctable errors. At home, I tested the fourth drive from Seagate belonging to the Barracuda 7200 series, today, and it was horrible. This is all a string of replacements from Seagate for a drive purchased roughly 18 months to 2 years ago. Two of the replacements in this string were “refurbished” from Seagate. Seagate, to their credit, has been really good about issuing an RMA for the drives. They were very slow to ship this last one, and after a call to them, they indicated that they were out of stock of the affected drive.
Now, concerning Maxtor 160 GB DiamondMax 9 series drives… don’t get me started.

]]> Comment on Seagate boot-of-death class-action lawsuit? by Gayle http://storagesecrets.org/2009/01/seagate-boot-death-class-action-lawsuit/comment-page-1/#comment-99 Gayle Sun, 17 Jan 2010 14:02:40 +0000 http://storagesecrets.org/?p=213#comment-99 I purchased an HP Touch Smart computer January 27, 2009. I did not notice problems right away but just a little glitch here and there. I really was not happy with the way it worked but since I could not afford another computer at that time, I decided I could live with it. I have a small business and all that informtion was backed up, or so I thought). Then, January 4, 2010 my computer would not go past the blue start up screen. Since I was just barely still under warranty, I called HP and was told that they would send me a new hard drive and that I had to send the other one back. I told them that I could not because all my work had not backed up properly on the external hard drive and I needed to see if I could somehow retrieve it. I was told that more than likely I could not because the problem that had occurred had been known to totally wipe out the hard drive. Now, what do I do. Tax time and all my figures are on the Quiok Books program and all my business contacts are on the Act Program, not to mention that all my Accounts Receivable are on the Quick Books Program. Since these problems started before I purchased this computer why was I not told that there might be problems and why was I not notified by the manufacturer that there could possibly be problems. Now, I am vitually out of business. This is worse than starting all over again like I had to 13 years ago. Is there anything I can do? I purchased an HP Touch Smart computer January 27, 2009. I did not notice problems right away but just a little glitch here and there. I really was not happy with the way it worked but since I could not afford another computer at that time, I decided I could live with it. I have a small business and all that informtion was backed up, or so I thought). Then, January 4, 2010 my computer would not go past the blue start up screen. Since I was just barely still under warranty, I called HP and was told that they would send me a new hard drive and that I had to send the other one back. I told them that I could not because all my work had not backed up properly on the external hard drive and I needed to see if I could somehow retrieve it. I was told that more than likely I could not because the problem that had occurred had been known to totally wipe out the hard drive. Now, what do I do. Tax time and all my figures are on the Quiok Books program and all my business contacts are on the Act Program, not to mention that all my Accounts Receivable are on the Quick Books Program. Since these problems started before I purchased this computer why was I not told that there might be problems and why was I not notified by the manufacturer that there could possibly be problems. Now, I am vitually out of business. This is worse than starting all over again like I had to 13 years ago. Is there anything I can do?

]]> Comment on Seagate boot-of-death class-action lawsuit? by Sierra Jack http://storagesecrets.org/2009/01/seagate-boot-death-class-action-lawsuit/comment-page-1/#comment-98 Sierra Jack Tue, 12 Jan 2010 16:12:04 +0000 http://storagesecrets.org/?p=213#comment-98 I don't know if this will work for others, but it worked for me. My 1T Barracuda 7200.11 locked into a bsy state and no matter what I did, my system would not recognize the hard drive. I still had an old 320G hard drive in my case and I connected that to the mother board to see how much of my old data was still on that drive. When I connected the 1T back to the system, it loaded perfectly, for about two months. I did the same process again and the 1T started working again. I wouldn't rely on this process to permanently fix your Barracuda 7200.11, however, it may allow you to recover your data. I bought a WD Green Caviar and will be moving all of my data to that drive. I would be interested to hear about any Seagate lawsuits so I can at least get my money back from buying their 1T brick. I don’t know if this will work for others, but it worked for me. My 1T Barracuda 7200.11 locked into a bsy state and no matter what I did, my system would not recognize the hard drive. I still had an old 320G hard drive in my case and I connected that to the mother board to see how much of my old data was still on that drive. When I connected the 1T back to the system, it loaded perfectly, for about two months. I did the same process again and the 1T started working again. I wouldn’t rely on this process to permanently fix your Barracuda 7200.11, however, it may allow you to recover your data. I bought a WD Green Caviar and will be moving all of my data to that drive. I would be interested to hear about any Seagate lawsuits so I can at least get my money back from buying their 1T brick.

]]> Comment on Seagate boot-of-death analysis - nothing but overhyped FUD by roberto http://storagesecrets.org/2009/01/seagate-boot-death-analysis-overhyped-fud/comment-page-1/#comment-97 roberto Tue, 15 Dec 2009 08:57:58 +0000 http://storagesecrets.org/?p=284#comment-97 Tambem fui sorteado com um desses stm3500320as-s/n9qm6zrsy-mx15-morto maxtro 500gb na bios stm3500320as-s/n9qm6zrsy-mx15-morto 500gb na Bios.Brasil. Tambem fui sorteado com um desses stm3500320as-s/n9qm6zrsy-mx15-morto maxtro 500gb na bios stm3500320as-s/n9qm6zrsy-mx15-morto 500gb na Bios.Brasil.

]]> Comment on Seagate boot-of-death class-action lawsuit? by Beowulf http://storagesecrets.org/2009/01/seagate-boot-death-class-action-lawsuit/comment-page-1/#comment-96 Beowulf Wed, 09 Dec 2009 14:23:48 +0000 http://storagesecrets.org/?p=213#comment-96 Found this by google today. I own the famouse drive, a Barracuda 7200.11 500GB with the rotten firmware. It has worked ok for over 8 months but has now died and is locked busy. Found this by google today. I own the famouse drive, a Barracuda 7200.11 500GB with the rotten firmware. It has worked ok for over 8 months but has now died and is locked busy.

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